Welcome to Stayza. By accessing or using our platform, you agree to comply with these Terms and Conditions. These terms govern your use of our website, mobile applications, and related services.
By registering for an account, browsing our listings, or booking accommodation, you confirm that you have read, understood, and accepted these Terms. If you do not agree, you must not use our services.
Hosts are responsible for ensuring that their listings, descriptions, and images are accurate and not misleading. All hosts must comply with applicable local laws and regulations, and handle guest interactions professionally and respectfully.
Payments are processed securely through our platform. Cancellation policies may vary by accommodation and are displayed at the time of booking. Refunds are subject to the host’s policy and platform guidelines.
Stayza acts as an intermediary between hosts and guests. We are not responsible for any loss, damage, or injury arising from the use of accommodations listed on our platform. However, we strive to ensure a safe and transparent booking experience for all users.
Your privacy is important to us. We collect and process your personal data in accordance with our Privacy Policy.
Stayza reserves the right to modify these Terms at any time. Any updates will be published on this page and will take effect immediately upon posting.
These Terms and Conditions are governed by the laws of the Republic of Zambia. Any disputes shall be subject to the jurisdiction of Zambian courts.
For any questions regarding these Terms, please contact us at:
Email: support@stayza.com
Phone: +260 97 123 4567
Address: Stayza Headquarters, Lusaka, Zambia